1and1 Internet (US) Web Hosting
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1and1 Internet (US) Web Hosting
- 10 Positive User Ratings
- 4 Negative User Ratings- : 5.2
- : 4.9
- : 5.3
- : 4.8
Web Hosting Provider: 1and1 Internet (US) Web Hosting
After 20 years in business 1&1 Web Hosting is without any doubt one of the leader in the web hosting industry. With over 7 million customers 1&1 Internet Inc., is home to more than 10 million domains worldwide. With a shared hosting starting at $3.99 per month, 1&1 is leading in providing affordable web hosting solutions. Their Virtual Private Server and Dedicated Server solutions are also one of the cheapest out there – $29 per month for VPS and $99 per month for Dedicated Managed Sever.
Support
1&1 Web Hosting offers 24/7 unlimited pone and e-mail support. They also have an option to offer support through Netviewer, which allows their technical support team to establish a secure connection with your computer and to see where you are in your control panel.
90 Days Money Back Guarantee
1&1′s Money Back Guarantee is certainly one of the longest in the industry. If you are not satisfied with the services you receive a full refund of all monthly and set up fee. The Money Back guarantee contains some limitations, as always you should red carefully TOS before purchasing your services.
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If you have used or are currently using 1&1 as your web host please share your experience in the comments. Don’t forget to assign ratings when commenting.
1and1 is sneaking in that 11.99 per month charge on alot of people, but you don’t have to stand for it. call them up, complain to the billing people and they will let you “upgrade” your package back to the 9.99 price. you lose the “extra” trafic and webspace you didn’t ask for, but in today’s economy, $2 a month can go a long way over the life of your site.
one word of caution, though. make sure you pay attention to the package you choose. if you have linux, make sure you DO NOT “upgrade” to microsoft or all the data on your websites will be lost.
i was not so fortunate. i specifically told the person i wanted to keep my linux package, and an hour later found out i was being switched to MS. i frantically called them, and told them to stop the transfer, and all i got was “sorry, too late. you lose” in so many words. i asked for a back up of our databases and files, and while i did get a backup of our databases, all our files were lost. (we even recorded the conversation and told them we were recording but it didn’t help). my access to our linux server files was cut off so i could not back up the files myself. they say the transfer will take up to 24 hours, but it seemed they did a rush job for once and had it switched over after a mere hour. i did manage to backup three of my websites, but lost four others. they keep saying it is my fault, but i specifically said i wanted to stay on linux. they say you can only move between servers once every thirty days, but they allowed us to move back over after only one day. they did restore our databases for us and those were working just fine until two days ago when they suddenly deleted all of our databases (which i had backed up when i got access again). again they insist that only i can delete them but i KNOW i didn’t.
all of this could have been avoided if they had ASKED if i wanted the $2 upgrade instead of forcing it on me. meanwhile, all their price lists still say 9.99 for their business package.
New Update from 1&1:
At 1&1, we make every effort to offer our customers the most
advanced technology and services available in the industry.
For this reason, we have decided to include unlimited traffic
with all of our webhosting packages and online shops.
Now, you don’t have to worry if you exceed the monthly transfer
volume limits in your package!
Unlimited traffic will allow you to offer downloads to your
visitors, add flash animation or other types of high resolution
graphics to your site.
In the past if you had more traffic than your package included,
you had to pay an additional $0.49/GB. Unlimited traffic means
you can rest easy, instead of paying additional fees for a
successful website.
Your advantages:
* More visitors to your site will not mean more money out of
your pocket.
* Transfer large files via FTP and don’t worry about added fees.
* Offer file downloads without concern for a huge bill at the end
of the month.
Sincerely,
Your 1&1 Internet Team
1&1 Internet, Inc.
httP://1and1.com
================================================================
Copyright 2009 1&1 Internet Inc.
701 Lee Road, Chesterbook, PA 19087
While I am pleased with the promise of “unlimited traffic” I see that my general fees have been increased:
We are pleased to unveil the new 1&1 Business Package with more
web space and unlimited traffic coming in October 2009. As a
result, starting October 2009 your Business package will cost
$11.99 per month*.
Overall, I am satisfied with 1&1 (U.S.) and I thought you would be interested in this update.
I think 1and1 is still the best in North America. I had 3 server with 1and1 and still running 2 server now. The server are stable and customer service is great and helpful. Tried with other hosting companys, some of them always have problem with the server, got hacked, have virus, and then promot you anti-virus software or fire wall. After switched to 1and1, never had any problem. Customer service is great, well skilled and fast result.
During the 5 years that I’ve been with 1&1 their uptime has been great. I caught my site[s] offline for a brief period of time once but usually my sites are online.
I don’t have any major complaints about 1&1 yet.
I’ve used 1&1 since 2005 and have not had any major problems.
I am interested in Robin’s statement: “you can’t use MYSQL if you plan to monetize your wordpress blogs.” Where does 1&1 state that?
1&1 offers some kind of disappointing “WordPress Light Blog” but it is possible to install the full WordPress on your MYSQL. I’m not that great at doing WordPress installations, I had a Facebook friend help me out — the reason why my blog is not up is I am trying to decide upon a unique look and have not done so yet.
I miss Fantastico.
One thing I don’t like it that 1&1 has a weird way of calculating the disk space used.
1&1 Support is pretty good: if you contact them via their web form or via the phone they try to solve your problem as quickly as possible.
I think 1&1 is a great & inexpensive registrar.
Overall I am satisfied with 1&1 — they are very steady and reliable. I also enjoyed the CD filled with different programs they sent me when I initially joined 1&1.
To be honest 1 & 1 has the best website builder I have ever seen on the web, but they lack fore-sight. Sub-domains are limited to 100, and you can’t use MYSQL if you plan to monetize your wordpress blogs. They clearly tell you websites with ad clicks are NOT allowed.
Needless to say, I no longer host with them. Rob.
I like how there’s 24/7 support so I don’t have to worry about time zones while calling. Also there was never too much of downtime. But yeah the agreement they make you sign is weird. “you can’t file a class action lawsuit”. What the hell?
1and1 was alright feature/price as long as there were no problems, a routine tech supp call was ok. But then I find they are crooks the hard way. Whats the point of having good features for the price if the company is not trustworthy, crooks, shares you personal information or has unacceptable business practices? Its moot. And they dont advertize it either of course, in fact you cant know about it until YOU get scammed or check them out with a consumer protection agency.
1and1 (US) is not accredited by the Better Business Bureau, is rated F (worst of the worst) and has hundreds of registered complaints last year alone. Avoid!
And check whichever hosting company you are considering with the BBB, consumer protection agency or equivalent in your region. Some are horrible others are ok. You will not find this info on typical ‘top 10 review’ sites either.
Truly an awful service.
Beginning with the agreement statement when you sign up that says you can’t file a class action lawsuit. Why would you want to if they deliver quality service?
Customer service is abyssmal with help like ‘your nameservers have changed and your website will be deleted on such and such a date’
Rates are very high.
Downtime is the worst problem and there have been several long outages. Their response ‘As you are probably aware, 1&1 experienced a major problem with the server your website is hosted on in the last few days…” and a small refund.
That is why i have hosted my blog on another canadian web hosting because these companies seem not to provide the quality but rather concentrate on quantity!
Of course they provide quality services to the customers and that too it is based on the requirement of the customer.And accourding to me the work is very much satisfactory.
I have heard that it is not as good as it seems. That is why i have hosted my blog on another canadian web hosting because these companies seem not to provide the quality but rather concentrate on quantity!
That is nice post. I was searching for best web host for me and just reading reviews.
I have seven domains hosted at 1 and 1, some on Windows and some on Linux. They’re the fifth or sixth hosting company I’ve used and I think they are by far the best. 24×7 phone support is a requirement for me and their support is very good. Some hosts won’t help you with third party CGI scripts, but 1 and 1 did for me. They allow shell access, which many don’t. Their control panel offers a bunch of nice features. The only trouble I found was that the server path was not quite intuitive at first. All in all, a very solid hosting company.