Gate.com Web Hosting
Users Reviews
- 2 Positive User Ratings
- 14 Negative User Ratings
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- 2 Positive User Ratings - 14 Negative User Ratings- : 2.0
- : 1.4
- : 1.8
- : 1.6
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Web Hosting Provider: Gate.com
Company info: Owned and operated by Affinity Internet. Gate.com was the first major hosting company to implement clustering technology across all of their hosting accounts. Currently Gate.com offers unix and windows hosting plans as well as dedicated servers.
Serving Area: Worldwide
Basic Web Hosting Plan: Unix Hosting
Basic plan includes: 5 GB Disk Space | 200 GB Data Transfer | 500 Mailboxes | 100 MB of MySQL | (windows hosting: same as unix+ MS SQL 2005 or 2000, ASP.net 1.1,2.0)
Price: $9.95/month
While we strive to provide current and up to date inforamtion about web hosting providers, prices at Gate.com may have changed since our web site was updated.
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19 Responses to “Gate.com Web Hosting”
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i have spent many hours on the phone, with long hold times, trying to get my domain email to be reliably forwarded to my ISP. their tech support team has opened and closed two separate incidents but the problem is still not solved. forwarding email is not rocket science.
i do not recommend gate.com.
Free Web Layout I have been with gate.com for a year, now. I’m tired of my site being down, and the lousy support. The features they offer are only nice if you site works. Nothing worse than having your site down when it is being spider ed, or when a person clicks a link. At least with the spider you know it will be back the next month. I have used site monitors and sent the results to there support team, which turned out to be a waist of time. The worst month I had was 78% uptime. As stated above emails don’t forward very well either, I think this is probably related to the downtime. I’m moving my site to another company this week, and I warn everyone I know about gate.com. They do offer a money back guaranty for the 99.99% uptime, if you send them proof that your site was down, lot of good that does. When you let them know about it they will not respond back to you. I have 4 sites, all with different hosts, and they are the worst host me or anyone I know have tried.
This was the saddest excuse for a hosting company that I’ve ever seen in 8 years of online business.
After ordering a dedicated server, the block of IPs which I received with it were all worthless as they were blacklisted on Spamhaus. I confronted them about giving me the blacklisted IP addresses, and they had the nerve to ask me to to fix their IP addresses for them. After argument, they replaced the IPs for me with more blacklisted ones. I repeated this same process twice before finally giving up.
When I requested a refund, they refused. After threatening a chargeback, they refunded all but my setup charge. I did a chargeback on the setup charge.
When it comes to business ethics, this company doesn’t understand the term.
Handing over useless IP addresses, asking your clients to fix your product for you, and refusing a refund because a client doesn’t want to do your job for you is not the way to run a hosting company.
I highly recommend you don’t sign up with this company. Just search google for “gator.com reviews” – the only good things ever said about the company are people who resell on their affiliate program.
gate.com RIPOFF
BEWARE of gate.com
Evidently in their terms of service that you have to agree to; they can and do put their information in you domain information and then can change your domain registration company and renew without you saying anything and charge you almost 3 times the market cost even if you didn’t want to renew the domain. They do not care whatsoever about their customers and refuse to refund anything. Save yourself the headache, time, and MONEY AND GO SOMEWHERE ELSE!!
Horrible load times sometimes in the 3 minute range. Opened a ticket with them and never heard anything from them. Did my own trouble shooting and found that their SQL databases are the slowest ever causing my site to have load time of 3 minutes and when loading phpmyadmin it would take +30 minutes sometimes to load the databases. HORRIBLE!!!!!! DO RESEARCH DONT GO WITH THIS COMPANY. Not even sure how they are in business!
After months of my email being non-function, getting mysql errors from being crammed on an over-populated server I tried to move my domain off of their site. This has been a lesson is disaster.
They claim all the information is set up so I can transfer my domain out of their control, but this isn’t true. I’ve been trying for a month and a half to get off them but they keep giving the run around.
Gate.com is either run by the stupidest people in the world, or a bunch of crooks that employ stupid people to give them deniability. I wouldn’t recommend them to my worst enemy.
MySQL has been down on my site now for nearly two weeks. Tech support is slow, if they respond at all and issues arise all the time.
My databases have either been unresponsive or completely unavailable for the vast majority of the year. I’d be surprised if my site has been 100% fully functional for 50% of the time since year start.
If you’re looking for a host, stay away from this one. It’ll make you want to tear your hear out.
I’ll be transferring my site… just hope I don’t have the headaches that others have mentioned.
They bought out winsave.com (a cheap reasonable web hosting company). I had 3 websites with them and now they are under gate.com – now it’s nightmare.
-Their control panel is garbage – random errors all the time
-Their phone support is garbage
-On the bright side – they are very fast at charging you
Been with Gate (or it’s predecessors) for about 10 years now. No problems with probably 10 different web sites. Very little down time and good support when I had questions. I think those that are complaining work of other web hosts or perhaps their expectations are way too high. If there are problems, the ones that complain probably have poor html.
Bad Company, very poor service, no response after finally getting through and logging a ticket. The techs answering the phone are clueless, have to repeat over and over the problem and then cannot understand the thick Russian accents. MySql implementation on this host is horrific compared to other hosts that know what their doing. AVOID AVOID AVOID
I manage a website for a non-profit organization that helps saves lives. Our site was previously hosted by WinSave with no issues or concerns. After Gate bought them out, we’ve had consistent problems with web, FTP and email services.
It all started when they prematurely migrated our e-mail service (from WinSave’s old e-mail service). They said they would have Level 2 consult with me first. But nope, they upgraded before I had a chance to change our nameservers. This took down our mail service for a few days. Plus they provided no warning that all the email mailboxes and aliases would be deleted during the upgrade. So I had to rebuild everything from scratch.
Apparently during the email upgrade, they also upgraded our hosting plan according to 1 of the dozens of Level 1 Support Staff I have been on the phone with for the past couple of weeks. Unfortunately, I then started to have problems with the FTP service. That was on 4/2/09. It’s now 4/15/09 still with no FTP service.
While doing some digging around on my end, something or someone deleted a couple of DNS records for web and mail. I have gotten no follow-up calls and the only emails that I have received for my ongoing ticket was to apologize and that someone from Level 2 Support would look into the issue. Bull!!! When I called last week, my ticket had been in their queue for a week and no one from Level 2 was looking into anything; this was confirmed by the rep I was on the phone with.
Unfortunately, because of the bureaucracy of being part of any organization, I just can’t up and move to a new web hosting company right away. But this is the final week. If things aren’t up this week, I’ll take the consequence of taking actions into my own hands.
I’ve worked in the web hosting industry before and have come across issues as a Tech Support Rep and as a Sys Admin. But this amount of downtime is absolutely unacceptable even if this is just a fluke event.
Poor Customer Service
Poor Follow Through Skills
Poor Communication
Best of luck in your web hosting search…
This is the worse web registrar I’ve ever dealt with. They purchased my old domain company and as a result I had to deal with them. I SHOULD have transferred my domain as soon as I transferred my hosting with them but I didn’t. As a result, they sent 1 email telling me that it was time to renew (which probably went into junk mail, if they sent it at all) and so my domain expired. Now I have to pay $100 to redeem the domain since it’s in the redemption period, which is ROBBERY! Customer service stinks, each CR rep told me a different thing. It’s such a shame. I’m surprised they’re still in business!
The worst service I ever had on the entire Internet.
They took the money from my credit card even if I didn’t want to subscribe for another year.
Stay away from gate.com, for sure they will fail veru soon and that’s what i wish for those people
Had winsave for many years with not problems. As soon as Gate took over everything went to hell. Multiple logins, slow servers, crappy migration, broken frontpage extensions.
Opened tickets by email and got no response whatsoever. Opened tickets over the phone (their call center is in Bulgaria, so good luck) and got no response.
Two weeks ago, my business site was defaced by Brazillian hackers. Still no resposne. These servers are not safe. I’m pulling all four of my sites from gate.
Scam and a half.
Stay AWAY!! Since the Hostway buyout Gate.com has gone right down the tubes. Long wait times trying to reach customer service. Dropped calls. Constant outages. Terribly unfriendly service people. Just stay away! You have been warned.
The same happen to me autorenew without authorization for three times the normal domain cost. If you’re stupid enough go and oversee all bad reviews is your fault. I’m our of there forever and ever…
This is the worst “American” company I have ever dealt with. I don’t know who does their customer support hiring, but they are the worst group of people I have ever spoken with.
There must be a good market for dumb people who will pay anything for web hosting. Customer support is non-existent and they have extreme holding times on the phone. The servers are down about 10% of the service time.
I used their dedicated services, which was a joke.
Avoid with all your power!
Signed up in 2007, only use it for web, I handle the email myself. Only ever had 2 or 3 outages that lasted a short enough time to not be worried about.
They upgraded my account, and deleted all ftp accesses that where setup. Also during the upgrade they changed the ip address of the webhost, and didn’t send me the notification till after the fact.
The ip change notification also came from a completely different company therefore was discarded as a phishing attempt, cause it didn’t come from gate.com like all previous correspondense.
People,
GATE.COM is a total RIPOFF… please do not …I repeat do not host with these people.
Formaly ( past 5 years decent hostin)but now by Affinity