LiquidWeb Reviews

Having been in business since 1997, Liquid Web Inc, had earned it’s place among leading web hosting providers. Currently Liquid Web owns and operates at two data centers allowing to provide their clients with fast, secure and reliable services.

Click Here To Visit Liquid Web

LiquidWeb’s Share Hosting Plans
Shared hosting plans start at $14.95 per month. Every shared web hosting plan includes unlimited e-mail accounts, SSH Secure Shell Access, Perl, PHP5, C++, Python, Unlimited MySQL Databases, Redundant Nightly Backups, Full CGI Access, Unlimited Mailing Lists, FrontPage Support.

LiquidWeb’s Virtual Private Servers (VPS)

If you are looking for control and power of dedicated hosting yet affordability of shared webhosting LiquidWeb’s VPS might be just the right soluton for your. Currently LiquidWeb offers two VPS plans:

  • Virtual Private Server 1 at $60 per month offers following features: 20 GB Storage Space, 200 GB monthly bandwidth, 256MB RAM Guaranteed, 512MB RAM Burstable, 4 IP Addresses, Full Root Server Access, cPanel.
  • Virtual Private Server 2 at $100 per month offers 40 Gigabytes of Storage Space, 350 GB monthly bandwidth, 512MB RAM Guaranteed, 1024MB RAM Burstable, 4 IP Addresses, Full Root Server Access (Linux), Nightly Off-Server Backups (Linux), CPanel/WHM (Linux) or Plesk (Windows).

LiquidWeb’s Dedicated Hosting Plans
LiquidWeb dedicated hosting plans range in price anywhere from $149 to over $4,000 per month. It is quiet unlikely that an average website will require the power of dedicated web hosting. It should be wise on my part to dedicate and entire article to LiquidWeb’s dedicate hosting.

LiquidWeb’s Support.
While my first encounter with LiquidWeb was over the problems with down time other bloggers had, since then I have heard nothing but good things about LiquidWeb. Travis Stoliker of LiquidWeb, deserves credit and admiration for trying to keep the communication lines open even when faced with the criticism. It is hard to find people like him with other web hosting providers. Liquid Web’s Heroic Support® provides year around access to level 3 engineers via phone or e-mail.

If you have used or are using LiquidWeb as your web hosting provider feel free to leave your feedback and reviews. Click here to visit LiquidWeb.

Disclosure: We receive compensation from the companies whose products we review in the form of referral fees. This page contains affiliate links and if you act upon our recommendation, we will receive a monetary compensation.

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Vlad

Comments on this entry are closed.

  • Steve Oct 30, 2011, 4:51 pm

    We order a high end managed single server with Liquidweb:

    1. Liquid Web set up the server with the wrong files system for their own continues back up service
    2. From the beginning we had problems with the continuous backup initially we cannot restore any backups from cPanel.
    3. Liquid Web fail to set up any of the service monitoring (which is part of your managed server services we pay for) hence our first down time is for 2 1/2 hours as it happens at our night time and non of theLW support pick’s it up, It’s only restored after our system admin contacts LW.
    4. Even after the monitoring is set up Liquid Web fails to identify further incidences and we again have over 30 min downtime until our system admin restarted services and kills again the bu agent task (which has to do with the continues backup)
    6. After the 4th downtime Liquid enterprise support is taking over and supposedly having a look at the server just for it to shortly afterwards have another 2 downtimes.
    7. Even after 7 downtimes your (regular and enterprise support) fail to diagnose the problem, event though our system admin pointed out the problem several times after the first down time but this is repeatedly dismissed by Liquid web. Final after the 7th downtime and we again telling, this time again the Liquid Web enterprise support, what the problem is LW act’s and disable the continues back up solution which immediately prevents the i/O problems.
    8. Now you Likes us to have another 2-3 hours down time to set up the server from scratch and set it up this time in the correct way?
    9. We now get a Rackspace server for our major customers as we can’t afford further downtime or not having continuous back up and ask Liquid web to prepare the server for the installation of the new file system
    10. Three weeks later we schedule for the change over of file system to take place and schedule 2-4 hours downtime with our customers. Liquid web ensured previously the would prepare everything for a smooth transition.
    On the Sunday night when the final sync was supposed to take place (after having 3 weeks time to prepare and test the sync it turns out no one tested in and it does not boot the server)
    11. re-scheduled again

    Every service unavailability we had has been caused by negligence or a lack of care onLiquid webs end how Liquid Web can set up a server with an incorrect setup and wrong file system in the first place is mind boggling.

    The service and support has failed us continuously throughout multiple departments and people. This seems to be endemic within the organisation and not a isolated incident. Even the enterprise support, after supposedly watching the server closely, did not identified the issues or acted upon service unavailability appropriately and within a reasonable time.

    The total cost for us is over 14k, 10 K in lost sales by our customer (and these is not a figure plucked out of thin air but can easily be substantiated as we have exact statistics how much is sold on average per hour) this does not include the time for our system admin, and my time which easily adds another 4K not to mention the headache and stress we had over the past 2 weeks during our night time caused by your negligence.

  • Jim Sealy Apr 20, 2010, 4:57 pm

    I have rearely been able to get straight answers form support personnel. Site has currently been down for 15 hours.
    Her is their note: The Tachyon shared server will be taken down at 1am Eastern on Tuesday,
    April 20, 2010, for drive maintenance. We are scheduling a 4 hour window for this maintenance, but we expect it to go quicker than that.
    If you have any questions, please feel free to open up a support request.
    4 hours should be more time than a site should be down, but it’s still down after 15 and they keep saying they are restoring form back-ups and their only suggestion is that I upgrade to a dedicated server.

  • pcdoctor Oct 8, 2008, 1:21 pm

    Liquidweb’s support is excellent and they can be reached on the phone or via secure customer panel. In the last three years, we have only suffered downtime twice – once because the backup generators failed to kick in after a major storm (about 3 years ago) and then recently because of a server failure.

  • Josh Spaulding May 13, 2008, 1:02 pm

    If I could give the “Support” a 10+++++ I would. I’ve been with LiquidWeb for approx. 6 months now. I’ve gone with several different hosts in the past 4 years and I’ve NEVER dealt with hosting support as absolutely awesome as that of LiquidWeb!

    I have a dedicated server with them. It’s one of their smaller dedi’s and I’m sure with that small dedi I’m not being treated any differently than other customers, but they constantly bend over backwards to ensure I’m happy.

    I’ve contacted them 10 or more times for various things and I’ve NEVER waited longer than a minute to get in touch with someone and every single rep has been 110% professional and 110% helpful!

    I NEVER hype a review, but I honestly can’t thing of the slightest little thing I don’t like about LiqudWeb!

    I would recommend them to my own family members in a heart beat!